If you’ve missed our series of customer journey map tips during February & March you have come to the right place. During the month of March, we focussed on customer journey maps. We discussed what they are and how they can help your business. We also posted a tip every week to our social media platforms. In case you’ve missed our social media posts, we are putting together this blog… Read More »7 Tips for Creating Customer Journey Maps
Customer Journey Mapping
To ensure business success this is the question you should ask, “How can I help my customers achieve their goal with my website/business while still achieving mine?” There are 7 key questions you have to ask yourself. These questions can not only help you solve problems, but also help to streamline your customer’s buying process. What can help you keep your customer’s experience a pleasant one? A comprehensive and helpful… Read More »6 Steps to Create a Customer Journey Map
Have you heard about a customer journey map before? Does it sound complicated and intimidating and you feel like just rather running for the hills? Just wait for a second and read on. What if I told you that customer journey mapping can benefit your business immensely? It can help you get to know what your customers like and help them to get exactly what they want when they want… Read More »What is Customer Journey Mapping?